About the Role
We are seeking a dedicated and experienced Facilities Contract Manager to join an organisation focused on delivering facilities and asset management. The Facilities Contract Manager is accountable for delivering high-quality service outcomes by fostering staff and stakeholder commitment.
Key Responsibilities
* Customer Service: Ensure all services are delivered in line with service-level expectations.
* Operational Delivery: Monitor and evaluate budgets, operational performance, service and quality standards, and staff efficiency.
* Stakeholder Relationships: Manage ongoing relationships across a range of different stakeholders from contractors through to end users.
* Team Leadership: Lead the team effectively, establishing and monitoring individual and team performance objectives, and taking accountability for performance optimisation and career development.
* Administration Management: Ensure effective business administration, including invoicing and reporting.
* Health, Safety, Environment and Quality: Maintain the highest possible standards in workplace health and safety.
* Compliance: Ensure all activities are conducted in a legal and ethical manner, consistent with Company standards, policy, and procedure.
About You
To be successful in this role, it is essential to have:
* A minimum of 10 years of facilities management or maintenance experience.
* Proven track record in operational management in a service industry environment.
* Background in construction, facilities management or contract management.
* Strong project planning and organisational capabilities, along with leadership skills.
* Well-developed written and verbal communication skills.
* Extremely customer-focused and able to build strong customer relationships at all levels.
* Significant experience in delivering high standards of work outputs.
* Strong analysis and decision-making skills.
What's in it for you?
* Competitive salary and benefits package.
* Opportunities for career growth and development.
* A supportive and collaborative work environment.
* The chance to work with a dynamic team that values excellence in service delivery.
Next Steps
Please attach your resume and cover letter by following the links on this website to APPLY.
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