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Customer service representative

Wollongong
Kirbyhvacr
Customer Services agent
Posted: 17 September
Offer description

What You'll Be Doing

* Helping our customers: You'll build genuine relationships, provide product support, and offer advice that helps them get the job done.
* Keeping things on track: You'll quote and process sales orders accurately and efficiently – making sure stock, pricing, and deliveries all align.
* Working together: From the warehouse to the counter, you'll collaborate with teammates to maintain a clean, safe, and organised environment.
* Driving great outcomes: You'll take initiative to meet branch targets and support your team to deliver the best service possible.


What You'll Bring

* A customer-first mindset and strong communication skills
* Previous experience in customer service or a similar role (retail, wholesale, trades welcome)
* Solid computer skills – you're confident navigating systems and emails
* Forklift licence (or willingness to obtain one)
* A team spirit that reflects our values: Committed, United, Engaged, and Straightforward
* Experience in the HVAC/R or trade supply industry is a bonus – but not a deal breaker. We'll provide the training you need to succeed.
* Supportive culture – Work with a team that's down-to-earth, inclusive, and genuinely helpful
* Career opportunities – Be part of a national network with room to grow
* Stability – Enjoy the security of a well-established business in a future-focused industry
* Employee perks – Including staff discounts, development opportunities, and a strong safety culture


Ready to Apply?

If you\'re reliable, hands-on, and enjoy being the person people count on – this could be your next move. Click Apply Now and join a business where your contribution makes a difference every day.


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Salary match Number of applicants Skills match

Your application will include the following questions:

* How many years' experience do you have as a Customer Service Representative?
* Which of the following statements best describes your right to work in Australia?
* Are you willing to undergo a pre-employment medical check?
* What\'s your expected annual base salary?
* Which of the following forklift licences do you have?

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage.


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What can I earn as a Customer Service Representative


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