Silver Search is proud to partner with a leading specialist practice, in their search for a highly professional and organised Medical Receptionist/Administrator. This is a fantastic opportunity to join a dynamic and supportive team, playing a key role in ensuring the smooth operation of the clinic while delivering outstanding patient care. About the Role As a Medical Receptionist/Administrator, you will provide essential administrative support to the clinic’s specialists, ensuring efficiency across patient scheduling, medical documentation, and billing processes. This role requires exceptional attention to detail, strong multitasking skills, and a patient-focused approach. Key Responsibilities: Manage patient appointments, follow-ups, and schedule coordination Handle patient inquiries via phone and email with professionalism and empathy Maintain accurate patient records, ensuring strict confidentiality Process referrals and liaise with specialists, hospitals, and healthcare providers Oversee medical billing, including Medicare and private health insurance claims Manage incoming and outgoing correspondence, including emails and phone calls Ensure compliance with medical documentation and regulatory requirements Provide administrative support to medical professionals and the broader clinic team About You: Experience in a similar setting within a healthcare. Strong organisational skills and the ability to multitask in a fast-paced environment Proficiency in Microsoft Office Suite and medical software (experience with Best Practice is highly desirable) Familiarity with Medicare, DVA, and private health insurance billing processes Excellent written and verbal communication skills Ability to maintain confidentiality and manage sensitive patient information with discretion A friendly, professional, and team-oriented attitude What’s on Offer? Competitive salary based on experience A supportive and friendly team environment Opportunities for professional development Flexibility – opportunity for a 4-day work week for the right candidate If you are a motivated and detail-oriented Medical Receptionist looking to take the next step in your career, we would love to hear from you! How to Apply To express your interest in this role, please submit your resume and a cover letter outlining your relevant experience via the link below Join our client in making a difference in patients' lives every day! Silver Search Pty Ltd Specialists in Medical Administration roles: E: info@silversearch.com.au PH: 1300 557 046 W: www.silversearch.com.au