Benefits & Support
* Generous discounts for you and your family across ALL of our Brands!
* Support & training from a dedicated retail team
* Exciting incentive schemes!
About Shoes & Sox
Shoes & Sox is a leading children’s footwear retailer: it’s what we do together that makes us special. We are a family - supporting you through every step of life’s journey.
A career adventure with Shoes & Sox is the opportunity to be empowered to bring your best self to work each day. As part of the iconic Brand Collective network, we create career and customer experiences that enrich the lives of children throughout our 80+ stores in Australia and beyond.
We are always on the lookout for passionate and energetic brand ambassadors to join us as we grow and evolve this iconic Australian brand!
Position: Casual Retail Assistants
Location: Shoes and Sox store in Miranda Myer
Key duties and responsibilities
1. Work as part of a team to create a genuine shopping experience for every customer
2. Deliver exceptional customer service through personalized shoe-fitting services
3. Ensure store presentation is immaculate by adhering to visual merchandising standards
4. Work as a team to achieve sales and KPI targets
Additional responsibilities
* Maintain product knowledge of footwear and accessories
* Assist the Store Manager with administration and store maintenance duties, including cleaning
* Contribute to an organized stock room and use ladders comfortably to retrieve stock from heights
* Maintain a positive CAN-DO attitude and embrace Shoes & Sox culture
Skills and experience required
* Previous customer service experience
* Warm, welcoming personality, especially with children
* Ability to work well in fast-paced team environments
* Energetic, motivating, and upbeat attitude
Perks and benefits
* Generous discounts across Brand Collective's brands, including 50% off brands like Superdry, Hush Puppies, Clarks, and Elka Collective
* Training and development opportunities
* Monthly bonus scheme based on KPI achievement and competitions with giveaways
* Exclusive benefits platform offering savings from retailers like Woolworths, Amazon, and Myer
* Employee Assistance Program with free access to Mental Health Professionals
Our values
At Brand Collective, we value diversity and inclusion. We hire based on capability and performance. If your skills align with this role and our culture, apply with your CV and Cover Letter. Bonus points for a video cover letter explaining why this role excites you.
About Brand Collective
Brand Collective is a leading apparel, footwear, and sport group in Australia, operating over 300 stores with 3,000+ team members, a comprehensive online presence, and an extensive wholesale network. We bring brands to life through a diverse portfolio, from heritage to contemporary, street to luxury fashion.
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