Division/Section: Office of the CEO
Position Type: Permanent Full Time (9 day fortnight, 36.25 hours/week)
Salary Range: LGO5 ( $87,024 - $90,825 per annum + superannuation) based on skills, qualifications and experience
Location: Townsville
Application Close: 11:45pm, Thursday, 30 th April 2026
About The Role
This role places the customer at the centre of all activities while promoting a strong culture of safety, accountability, and continuity. It models positive workplace health and safety behaviours, ensures compliance with policies and legislative requirements, and supports the delivery of Council’s Corporate Plan by fostering an outcomes‑focused, value‑adding approach. The position also contributes to maintaining critical business operations during unplanned disruptions, including emergencies or disaster events.
The role provides high‑level executive and professional support to the Deputy Mayor, requiring sound judgment, discretion, and confidentiality. Key responsibilities include managing communications, preparing reports, correspondence and presentations, coordinating travel and expenses, and ensuring governance requirements are met. The position proactively manages calendars, meetings, and work commitments, ensuring the Deputy Mayor is well briefed and supported to operate effectively and efficiently.
In addition, the role manages enquiries and correspondence, monitors responses across divisions, and provides advice, research, and draft responses where appropriate. It maintains an awareness of Council’s strategic and operational matters and local issues, keeping the Deputy Mayor informed as required. The role also delivers comprehensive meeting and event support, including logistics, agendas, minutes, and action tracking, to ensure smooth coordination of workshops, seminars, and meetings.
About You
* Demonstrated ability to role model a positive safety culture through visible leadership, due diligence, and compliance with Health and Safety Management Systems and legislative requirements.
* Certificate IV or Diploma in Business (Administration) or equivalent experience.
* Extensive experience providing high‑level executive support in a similar role.
* Advanced proficiency in Microsoft Office applications.
* Strong time management, planning, and organisational skills, with the ability to manage competing priorities, adapt to change, and meet tight deadlines.
* Proven experience delivering high‑quality executive‑level written and verbal communication, demonstrating discretion, sound judgement, attention to detail, and confidentiality.
* Highly developed stakeholder management and interpersonal skills, fostering trust, collaboration, and effective working relationships across the organisation.
* Sound knowledge and understanding of local government operations and environment.
* Ability to lead by example and support others to adapt positively to change.
For Further Information Review The Position Description.
Townsville City Council is the largest local government authority in Northern Australia. We’re committed to supporting our people through a strong focus on work–life balance, a positive and inclusive culture, and a shared passion for making a meaningful impact in our community.
We have a range of benefits that confirm this commitment:
* 5 weeks annual leave + 17.5% leave loading
* 3 weeks Personal/Carers Leave
* 14 weeks paid Parental Leave
* Domestic and Family Violence Leave
* Natural Disaster Leave
* Annual wage progression
* Up to *13.5% Superannuation employer contribution for contributing members
* Salary Sacrifice opportunities
* Access to a range of learning and development opportunities, including on-the-job learning and formal training programs
* Fitness Passport program offering discounted membership to selected health and wellbeing facilities
* Employee Loyalty Program offering discounts at selected local businesses
* Employee Assistance Program
* The Council contribution to employees' superannuation for contributing employees shall be 13.5% of the employees' ordinary time earnings subject to the employee contributing a minimum of 6% of their ordinary time earnings.
Contact Person: Holly - ***email_hidden***
How To Apply
Your application can be submitted through the 'Apply' button. Please include a cover letter (maximum 2 pages), outlining how your skills, qualifications and experience would allow you to achieve success in this role. We also will require your resume which should confirm any licences and qualifications your hold.
For Further Information Review The Position Description.
We are committed to creating a safe and inclusive workplace where diverse styles, backgrounds, experiences, and perspectives are valued, encouraged, and respected. People from diverse backgrounds (including but not limited to, Aboriginal and Torres Strait Islander, people with diverse gender identities and sexualities, people from different cultural and linguistic backgrounds, people with disability, and veterans) are encouraged to apply!
All successful candidates are required to undergo drug and alcohol testing as part of the recruitment process. Please be aware Townsville City Council has a ‘zero tolerance’ policy to drugs and alcohol in the workplace.
If you need any adjustments to be made to the recruitment process or if you would like to discuss any accessibility requirements, please contact **************@townsville.qld.gov.au or phone 07 4727 9*** for a confidential discussion.
Attachments
* N02563_Deputy Mayor's Executive Assistant_PD_Updated