Who We Are
Known best as the 'Undisputed King of Trainers', JD Sports is one of the biggest and best global Sports Fashion brands across footwear and apparel.
Founded in 1981 in Greater Manchester, UK, JD Group has achieved remarkable growth through rapid global expansion, now operating over 3,400 stores worldwide. We aim to inspire the emerging generation through a captivating connection to the universal culture of Sport, Music, and Fashion.
In Australia, JD Sports has been present since 2017, with over 60 stores nationwide, and in New Zealand, we have expanded to 5+ stores, with plans for further growth. Our mission is to deliver exceptional service and style to every customer.
Working at JD Sports is a state of mind, an attitude, and a way of challenging the norm. We do not conform; we create our own path and are leaders in our field.
We are seeking energetic, focused, and passionate individuals to join our team!
The Role
At JD Sports, our customer is at the heart of everything we do. As a Department Manager, you will lead your team to provide exceptional customer service, work closely with the store’s Management Team, and be responsible for creating great in-store experiences, maintaining visual standards, and delivering financial results.
Your responsibilities include, but are not limited to:
* Model exceptional customer service, every customer, every time
* Coach team to deliver outstanding service and foster a 'service over task' environment
* Maintain and share product and brand knowledge for your department
* Support management to improve financial performance
* Work with back-of-house team to ensure product availability
* Uphold company standards and deliver store visual excellence
What We’re Looking For
* 2-3 years of leadership experience within retail or a similar industry
* Passion for delivering an exceptional service experience
* Positive attitude and ability to motivate your team
* Proven track record in achieving and exceeding KPIs
* Excellent time management skills
* Ability to thrive in a fast-paced, changing environment
* Willingness to share knowledge and achieve team goals
* Desire for personal and professional development
* Strong interpersonal and communication skills
What’s In It For You?
* Work with some of the best products and biggest sports fashion brands
* Training and development to shape your career
* Opportunities for progression across various roles
* Attractive staff discount for you, friends, and family
* Access to Employee Assistance Program & Mental Health support
* One month paid parental leave for full-time employees
We value diversity and inclusion, fostering a culture where everyone feels valued, included, and celebrated. If you're driven and eager to develop your career, apply today and start your JD Sports journey.
Please note, by applying you consent to a VEVO check to verify your working rights where required.
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