**Insurance Investigator (Desktop) | Multiple locations**
At Allianz, we're proud to be one of the world's leading insurance and asset management brands, with a workforce as diverse as the world around us.
We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers, partners, and the community so we're ready when they need it most.
We offer our people a workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back and feel proud to be a part an organisation doing meaningful work that matters like tackling climate change, mental health, and well-being.
Let's care for tomorrow, so we can create a better future together, for everyone.
**You'll be responsible for**
- Producing high quality investigation reports and ensuring to maximise claims savings and prosecution from fraud prevention activities.
- Conducting virtual interviews and communicating/liaising with the public, police and suppliers
- Investigations of suspicious insurance claims
- Meeting service level agreements in relation to customer service and productivity
- Ensuring adherence to all relevant legislation and investigation guidelines
**About you**
- Minimum 5 years of experience in conducting investigations and insurance experience.
- Strong analytical and critical thinking capability to interpret a range of data and patterns that inform judgements and solutions.
- Strong stakeholder management skills
- Ability to interpret and analyse complex information and evaluate options for decision making.
- Ability to plan and prioritise effectively, organise tasks and manage competing resources and demands.
- Excellent verbal and written communication skills
**What's on offer**
- Be part of a team that's open-minded, supportive, and genuinely focused on customer outcomes.
- A sense of belonging in the workplace, where you are welcomed and encouraged to bring your most authentic self to work.
- An employer that is committed to supporting your work/life balance and is always open to conversations about flexible & remote working.
- Access to over 10,000 on-demand learning resources and programs, to support you in taking control of your career development.
- insurance products. Deals and discounts across a great range of retail, tech, and travel brands, and offers for health and well-being.
- Initiatives to support your financial wellness through selected discounted Allianz insurance products, superannuation matching, salary sacrificing, novated leasing and our referral bonus scheme.
- The opportunity to take part in our Employee Share Purchase Program
- own a piece of your employer.
**About Allianz**
At Allianz, we care about everything that makes you, you. We believe in an equitable workplace that celebrates diversity and inclusion, where people of all genders, ages, religions, sexual orientations, abilities, and work statuses are not only welcomed, but valued for the perspectives and talents they bring to work. We are committed to fostering an environment where everyone can thrive, grow, and contribute their unique perspectives to our collective success and reach their fullest potential.
**Adjustments and support**
LI-ALLIANZAU #LI-Remote #LI-Hybrid #LI-Onsite
**Job Level**:
- Professional
**Location**:
- Adelaide, SA, AU, 5000Melbourne, VIC, AU, 3000
Sydney, NSW, AU, 2000
Brisbane, QLD, AU, 4000
Darwin, NT, AU, 0820
**Area of Expertise**:
- Finance & Accounting
**Unit**:
- Allianz Australia
**Employing Entity**:
- ALLIANZ AUSTRALIA SERVICES PTY LTD
**Job Type**:
- Full-Time
**Remote Job**:
- Hybrid working
**Employment Type**:
- Permanent
**ID**:
- 45395
**Position Cluster**:
- Non-Executive