Job Description
SIXT Australia is on the lookout for a Full Time Concierge to join the team at Sydney Airport.
As a Concierge, you will provide exemplary service to exceed customer expectations and contribute to the successful operation of the location.
Your key responsibilities will include:
1. Being a point of contact for our customers upon arrival to their vehicle and ensure the customer’s expectations of the vehicle rented are met
2. Identifying customer needs and accommodating accordingly
3. Greeting customers upon return of the vehicle and providing excellent customer service for the exit of the rental process
4. Inspecting and identifying damage to the vehicle upon return, and supporting the operations team in the damage process
Qualifications
5. Exceptional customer service skills and/or experience
6. Excellent verbal and written communication skills
7. Strong attention to detail with a good work ethic
8. Experience in vehicle detailing or cleaning (preferred but not essential)
9. Flexibility to work on a rotating shift roster including weekends and public holidays
10. Current unrestricted Provisional or Full Driver’s Licence
11. Full working rights in Australia
All successful applicants will be required to complete a National Criminal History Check and a pre-employment medical check, including drug and alcohol screening.
Additional Information
At SIXT Australia, we offer more than just discounts – though you get those too! To ensure our employees feel valued, empowered, and celebrated, we provide a range of benefits, including:
12. $ per hour (award rate) + shift loadings + generous monthly incentives $$
13. Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.
14. Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more!
15. Discounts on all NRMA insurance products including car, home & travel
16. Uniform and staff car parking provided
17. “ME” day – one extra day of paid leave per year, called a ME Day, to use at any time during the calendar year
18. Employee Referral Program where you may be eligible for a $2,000 referral bonus payment
At SIXT Australia, we celebrate and welcome diversity, working together to create an inclusive workplace where our people feel respected, heard, valued, and connected, regardless of background or experience. We welcome people from all walks of life, embracing unique perspectives.
If you’re ready to rev up your career and be the driving force behind happy customers, we're excited to hear from you. Join Team Orange today!