The role of receptionist is a vital frontline role within OsteoStrong Centres.
Being the bright and bubbly face (and voice) of the centre, confidently supporting the efficient running of our schedule and administration, and managing a range of daily tasks to ensure our members needs are met with a smile.
This role requires someone with high energy, who can multitask with ease, strong IT, organisation and communication skills, and the ability to be proactive and take intiative.
This unique opportunity to become part of our team comes with:
Specialist training in OsteoStrong technologies
Generous remuneration - Salary, plus Superannuation
Uniform
Flexible working hours
Genuine opportunity to grow within a blue ocean brand
Ongoing support and mentoring from experienced leaders within the national team
About you:
High energy, people person, team player
Excited by giving to others
Enthusiastic, kind, compassionate & reliable
Impeccable integrity, honesty & fairness
Dedicated to best practice and personal accountability
Possess excellent communication & customer service skills
Demonstrated growth mindset, willingness to learn
Strong IT skills / passionate about technology
Pro-active & driven to achieve
Curious, adaptable & resilient
Experience and passion for the health & wellness industry
Key Responsibilities:
Provide sparkling customer service to members & member enquiries
Maintain up to date member & financial records
Participate in networking, promotion & member events
Support the engagement of new members
Work collaboratively with the team to maintain our centre standards
Maintain and manage our booking system
Manage centre communciation streams incuding email, phone and social media channels
Support the day to day operations of the centre
Champion your strengths and passions alongside our team of rockstar coaches
Requirements:
Experience in an allied health, exercise, fitness or wellness setting is highly desirable.
This is a fast-paced role and requires a high attention to detail, with a strong focus on customer service.
Australian permanent residents only
Working with Children's Check
Our centres hours vary across the week and may include some early evenings and weekends - full details on the relevent centre page.
Please note if successful, you will be required to complete approx 10 hours of paid online training (flexible) plus paid onsite training.
To apply please indicate which centre you are applying for, provide a cover letter and current resume including references.
Only applicants who do so will be considered.
To find out more about OsteoStrong centres visit your local centre Locations
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