* 494804
* Bunbury
* Administration/Support Service
* Full-time (Fixed Term)
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Our Company
Our Company, Dale Alcock Homes Southwest "DAHSW" is the leading home builder in the Southwest region incorporating Dale Alcock Homes, Celebration Homes, Homebuyers Centre and Home Collective. DAHSW is proudly part of the ABN Group – Australia's leaders in construction, property and finance.
DAHSW prides itself on consistently delivering the dream of home ownership with a high level of customer experience. We offer strong team support and a fun working environment with the opportunity for training and development to succeed in the role.
The Role
Reporting to the Customer Service Manager, you will be a part of the Customer Experience Team in Pre-Construction as an Approval Consultants responsible for lodging and tracking building submissions to both Shires and Developers.
* This role is offered as a 12‐month fixed‐term contract.
You will also be responsible to:
* Process the submissions of building license applications, planning applications, developer applications
* Liaise with Sales and Design team members to achieve positive outcomes for our customers
* Establish and maintain relationships with stakeholders (including local councils)
* Utilise technology systems to update reports accurately
* Provide alternative suggestions and outcomes to non-complaint requests
* Ensure file notes are entered accurately using appropriate systems
* Provide ongoing support throughout the customer journey from sales through to construction
You
We are looking for individuals with sound administration skills with an exceptional eye for detail.
You will also possess the following:
* Experience working in a Shire Liaison, Local Council or Planner role is desirable but not essential.
* Knowledge of Residential Design Codes, local planning policies and National Construction Codes
* Proficient in Microsoft Office and able to quickly learn new platforms
* Excellent time management and organisational skills
* Exceptional verbal and written communication skills
* Ability to work as part of a team with a wide group of stakeholders across multiple business functions
* Effective problem-solving skills with an ability to influence individuals or groups to achieve better outcomes
* Practical approach with a drive to improve or exceed goals
Why ABN?
We're not just offering a job; we're inviting you to be part of a family that values innovation, passion, and excellence. Here, you'll find a collaborative culture, a high-performing team driven to be better, and a work environment where you can truly thrive. Our employee benefits include:
* In-House Discounts: Exclusive discounts to enjoy
* Flexibility: Work arrangements tailored to support your work-life balance
* Career Growth: Opportunities to elevate your career within a thriving organization
* Wellness Focus: Dedicated programs to nurture your well-being
* Health Coverage: Access discounted private health insurance
* Parental Leave: Paid leave for both primary and non-primary carers
What's Next?
Apply now if who we are resonates with you and you think you have what is required to fill this exciting role.