OverviewAbout PHOENIX PHOENIX Retail, LLC operates the Express and Bonobos brands worldwide.
Express is a modern, confident, and effortless style apparel brand for various occasions, with over 400 retail stores and an online presence.
Bonobos is known for exceptional fit and personalized retail experiences, available through Guideshops and online.
About Express Established in 1980, Express is dedicated to confidence and self-expression through modern style.
It operates retail stores, an online store, and a mobile app.
Store NameCapitol City MallResponsibilitiesWe are seeking a Retail Sales Leader to join our team. The Sales Leader manages sales floor and stockroom operations, trains associates, and enhances customer shopping experiences.
Key Responsibilities Develop and motivate associates to maximize salesProvide coaching on store operations, customer service, and standardsPartner with management to evaluate performanceTrain staff on policies, product knowledge, and proceduresImplement action plans to improve resultsOversee daily store operationsEnsure adequate staff coverageManage checkout and merchandise flowMonitor customer service qualityCreate effective staffing schedulesFoster a customer-focused environmentResolve customer issues positivelyLead customer experience initiativesMaintain product and policy knowledgeAssist with visual merchandising and product launchesPerform other duties as assignedRequired Experience & Qualifications High School diploma or equivalentAt least 1 year of retail experienceProficient with technology (iPad, registers)Flexible availability including nights and weekendsAbility to meet physical requirementsCritical Skills & Attributes Effective communication skillsSales accountabilityTeamwork and collaborationMultitasking abilityBenefits and Compensation We offer health coverage, 401(k), merchandise discounts, paid time off, parental leave, and more.
Part-time employees may access additional benefits through partnerships and voluntary programs.
Compensation varies based on factors like location, education, skills, and experience.
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PHOENIX is an equal opportunity employer and provides accommodations for disabilities.
For assistance, contact us at 1-800-964-9793 or ******.
Notification to Agencies: We do not accept unsolicited resumes or calls from third-party recruiters without a signed agreement.
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