Customer Service / Admin - Winnellie
Lloyds Auctions is a leading company whose vision and determination have seen us achieve remarkable growth over the last ten years. Something we could not accomplish without the fantastic people who work with us.
This outstanding opportunity suits someone who is a people person at heart. You are passionate about doing great work and providing excellent customer service, and you thrive on the opportunity to learn and grow your skills.
What your day will be filled with
Customer Service
Be the friendly face of the business. You love to help our customers who come to collect their winning bids.Or drop something off for us to auction.
Communication
Professional communication with customers and business representatives when required.
Teamwork
Do whatever it takes to help your teammates succeed.
Administration
Update customer and product records in the CRM system
Keep accurate records of all telephone and email conversations.
What you excel at:
* Your customer service skills are second to none.
* An excellent work ethic and a commitment to high performance.
* Ability to problem-solve under pressure.
* A talent for communicating ideas, issues, and solutions.
What you need to succeed:
* Customer service focus.
* Good computer skills
* Ability to perform Data entry in an accurate and timely manner.
* Experience working within a fast-paced operation, we work at a very high level of input.
* The flexibility to work one Saturday per month if needed.
* Ability to work independently as well as part of a team.
* Strong interpersonal skills with a positive, happy disposition.
* Ability to remain calm under pressure.
* A positive attitude always.
More information about us:
* We love coming to work (no Mondayitis here.)
* We have a great, happy, positive work culture; we walk our talk.
* We are a growing and successful business (+20 years in operation)
* We love to help our teammates and have fun at work.
A security check is part of our recruitment process.
While experience is valuable, attitude and aptitude are more important. The key to success with this company is a positive 'Can-Do Attitude' and a team player who is willing to knuckle down when the situation arises.
Do you have Call Centre, Hospitality, Fast food, or Retail experience but no auction experience? Don't worry; we can teach you what you need to know.
You must have a current Australian driver's licence and comfortable driving a manual or automatic car.
If you like a great team environment where no two days are the same and want to work in a positive, happy work environment, please apply with a cover letter detailing why you would like to work at Lloyds Auctions.