About the Role
We are seeking a passionate and driven individual to join our team as a Customer Service Consultant. As a key member of our retail store, you will play a crucial role in delivering exceptional customer experiences that exceed our customers' expectations.
As a Customer Service Consultant, you will be responsible for providing expert advice and support to customers on our products and services, helping them find solutions to their telecommunications needs. Your ability to build strong relationships with customers, understand their requirements, and provide tailored solutions will be critical to your success in this role.
Key Responsibilities
* Provide exceptional customer service and support to customers in-store and over the phone.
* Build strong relationships with customers and understand their requirements to deliver tailored solutions.
* Stay up-to-date with our latest products and services to provide expert advice and guidance to customers.
* Work collaboratively with colleagues to achieve sales targets and KPIs.
Benefits
We offer a range of benefits to support your career development and well-being, including:
* Flexible work arrangements to suit your lifestyle.
* Ongoing training and development opportunities to enhance your skills and knowledge.
* A competitive salary and bonus structure.
* A comprehensive employee benefits package.
Requirements
To succeed in this role, you will need:
* A passion for delivering exceptional customer service and support.
* Excellent communication and interpersonal skills.
* The ability to work effectively in a fast-paced environment.
* A drive to meet and exceed sales targets and KPIs.
If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.