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Assistant spa manager

Stirling
Merse Wellness Spa
Posted: 19 December
Offer description

Join Merse Wellness Spa in Osborne Park
At Merse Wellness Spa, we're redefining wellness and recovery. Our brand-new, state-of-the-art spa in Osborne Park is a luxurious, Mediterranean-inspired space designed to deliver a modern wellness experience like no other.

Indulge in true serenity and enjoy a wide range of services — from traditional and infrared saunas, magnesium float tanks, cold plunges and hot spas, to contrast and compression therapy, massages, and much more.

Whether you're looking to speed up muscle recovery, enhance your well-being, increase mental clarity, or simply enjoy some well-deserved "me time," Merse Wellness Spa has everything you've been waiting for.

The Role
As Assistant Spa Manager, you'll play a key role in supporting the Spa Manager with the day-to-day operations and sales performance of our brand-new Osborne Park location. You'll ensure the front of house runs seamlessly — supervising the reception team, assisting clients, and delivering heartfelt, professional service. Ultimately, you'll be responsible for creating memorable, uplifting experiences for every guest.

Key Responsibilities

Support the Spa Manager with operational control and overall performance of the spa

Welcome and greet clients, ensuring exceptional service and prompt responses to enquiries

Drive consistent sales through walk-ins, calls, and follow-ups, while upselling memberships

Manage stock levels, linen inventory, and supplier communication

Maintain spa presentation, cleanliness, and safety across all facilities

Oversee water chemistry testing and pool maintenance

Assist with spa marketing, staff recruitment, and induction processes

Support with rostering, reporting, and upholding brand standards

What You'll Need to Succeed

Experience in supervising or management (a Spa, Wellness Centre, or Health Club would be ideal, but not a requirement).

Warm, professional manner with excellent communication and problem-solving skills

Strong organisational ability, initiative, and customer focus

A passion for health, wellness, and personal development

Professional presentation, reliability, and a proactive attitude

Current First Aid & CPR (or willingness to obtain)

What We'll Offer You

A Thriving Culture: Join the fitness industry's most exciting and fast-growing brand

Career Growth: Ongoing development and progression through our Future Leaders Program

Perks:

FREE gym membership to all Fitness Cartel Health Clubs

Discounts on supplements, apparel, and café products

Discounted access to Merse Wellness Spas

Birthday Leave - have your special day off, fully paid

Work in premium, state-of-the-art facilities

How to Apply
Click 'APPLY' to submit your resume and a brief cover letter telling us why you'd love to join Merse Wellness Spa Osborne Park and what you'll bring to the team.

Applications are reviewed as received, so don't wait — apply today

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