Job Title: Medical Receptionist
Job Summary:
We are seeking a dedicated and organized Medical Receptionist to join our healthcare facility in Australia. The ideal candidate will be responsible for greeting patients, scheduling appointments, maintaining medical records, and providing excellent customer service. The Medical Receptionist plays a crucial role in ensuring the smooth operation of the front desk and providing support to medical staff.
Skills:
1. Excellent communication and interpersonal skills
2. Strong organizational abilities
3. Attention to detail
4. Ability to multitask and prioritize tasks effectively
5. Proficient in using computer systems and medical software
6. Knowledge of medical terminology is preferred
Responsibilities:
1. Greet patients as they arrive at the clinic or hospital
2. Schedule patient appointments and update calendars accordingly
3. Maintain accurate patient records and ensure confidentiality of information
4. Answer phone calls, emails, and inquiries from patients or visitors
5.Provide administrative support to medical staff as needed
6.Ensure cleanliness and organization of the reception area
Qualifications:
1.High school diploma or equivalent required; Associate's degree preferred
2.Previous experience working in a healthcare setting is advantageous
3.Familiarity with medical billing procedures is a plus
4.Ability to work independently as well as part of a team
5.Completion of a Medical Receptionist training program is beneficial