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(fb-40) - customer service manager (seymour)

Seymour
Coles
Customer Service Manager
Posted: 20 September
Offer description

From small everyday moments to larger-scale changes unique to a business like ours, as a Retail Leader, you'll really see the difference your work makes every day. Whether you're in a distribution centre, a bakery, in-store or on the road, you're an important part of an Aussie icon at the heart of the nation.

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About the role:
Reporting to the Store Manager, you'll have full accountability for the day-to-day running of the service department and front of store operations. With responsibility for our checkouts and customer service desk, you'll take pride in contributing to a store which is exceptionally presented, welcoming and engaging for our customers, team members and local community.

About you and your skills:
Previous experience working in a fast-paced customer facing environment
Proven leadership experience as you'll need to lead, coach and develop your team to meet sales targets, cost control and rostering requirements
To maintain excellent service standards, keeping the checkout area clean and protected for our team and customers
To drive a one team culture which puts our team members health, safety and wellbeing first
To be customer obsessed and continually seek to better understand our diverse customers to ensure we're always provide an outstanding shopping experience

If it's not for you, but sounds like one for someone you know, share it with them, and you may be eligible for a $1,500 referral bonus.

Job ID: 93721

Employment Type: Full time

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