We've gone through a sustained growth period so it's an exciting time to join EI
- We have an average 8.3/10 employee happiness, we're proud of this
- We offer genuine flexibility - work from home as much as you like
We're 31 years young and have a mission to change the way employment is managed for SMEs across Australia. Here at Employment Innovations (EI), we blend intuitive software with our HR, Payroll and Legal gurus to make employment easier and enable businesses to grow. We're also a remote-first business, meaning you'll get full flexibility to WFH!
Our outsourced payroll team is rapidly growing and we're looking for another motivated Payroll Officer with ambitions to develop their payroll and customer service skills and work across multiple industries and Awards. This role is dynamic and after your training, you'll be managing multiple payroll deadlines. You'll 'own' your own portfolio - ensuring the timely and accurate processing of your clients' payroll and answering their payroll related inquiries.
To succeed in this role, you'll need to enjoy speaking with clients, building trust and accurately processing their employee's payroll correctly and on time. You will be using some of the most highly regarded and intuitive HR and payroll software in Australia, and helping businesses to do things better by outsourcing with our technology.
We back ourselves and believe EI is a great place to work - our average employee happiness of 8.3/10 reinforces our commitment in creating a world class employee experience and culture. Our full flex policy enables all team members to work from home as much as they like - we'll offer all the training and support you need, plus the infrastructure to be successful and grow here at EI.
**The role**
- End-to-end processing of weekly, fortnightly and monthly client pay runs in accordance with instructions, agreed expectations and best practice
- Provide excellent and proactive customer service in all dealings with your managed payroll clients and employees
- Perform full function payroll tasks including on-boarding, auditing, reconciliations, terminations, superannuation and ATO Reporting
**What you'll need to succeed**
- Experience with payroll (high volume would be ideal i.e labour hire etc) using a cloud based payroll system (ideally KeyPay) and accounting platforms
- Customer service skills
- Must enjoy working with numbers
- A high level of attention to detail and comfortable working in a fast paced, autonomous and process driven environment
- Previous experience using Excel
- Proven experience in prioritising workloads and strong organisational skills to meet tight deadlines
- Exceptional communication, both verbal and written
- A hardworking and team player attitude.
**The good stuff**
- **Genuine Flexibility? You bet, it's policy!** We're a fully flexible remote-first employer meaning you get full flex to WFH while still having access to our HQ in Sydney.
- **Our average employee happiness is 8.3/10 - something we're proud of**:
- Generous leave and return to work entitlements, plus paid Thrive Days, paid parental leave, paid study leave and paid floating public holiday leave
- Internal training from our Employment Law and Advisory team, plus TAPs training!
- Fortnightly virtual events such as trivia, kahoot, cooking classes & talent shows
- An employee benefits platform you'll actually use and benefit from
- Financial assistance for you to up-skill in your field, we believe knowledge is power
- Annual company celebrations to the Hunter Valley, Blue Mountains, or South Coast just to name a few!
- Mental health wellbeing such as an EAP for you and your family, support from our CSR Partner Black Dog Institute and an internal P&C team focused on providing a progressive modern-day working culture.
**Additional information**
At Employment Innovations, we make sure that our culture and product continue to incorporate everyone's perspectives and experience. We never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.