Lead Creator Ecosystem Manager
This is a hands-on leadership role combining strategic vision, technical depth, and strong execution skills.
You will shape the software ecosystem for professional audio and video devices used by millions of content creators globally.
About the Role
This role sits at the intersection of hardware and software, defining and delivering mobile, desktop, and cloud applications that integrate with devices used by podcasters, musicians, streamers, filmmakers, and broadcasters.
This is an opportunity to join a high-growth organisation with a strong manufacturing and engineering culture.
Key Responsibilities
* Roadmap Ownership: Own the roadmap for cross-platform software applications (mobile iOS/Android, desktop macOS/Windows, and cloud-based services).
* Ecosystem Definition: Define the long-term vision for creator-focused workflows, ensuring tools integrate seamlessly with hardware devices and enhance the overall ecosystem.
* AI/ML Opportunities: Identify opportunities to leverage AI/ML for real-time audio/video processing, wireless control, and automated content creation.
Execution & Delivery
* Product Requirements: Translate high-level ideas into clear product requirements, user stories, and specifications for engineering teams.
* Interdependencies Management: Manage interdependencies between hardware launches, firmware updates, and companion app releases.
* Timely Deliveries: Ensure timely delivery of reliable, high-quality software releases aligned with hardware product timelines.
Collaboration & Leadership
* Bridge Function: Act as the bridge between software engineering, firmware, hardware PMs, UX/UI design, and manufacturing teams.
* External Partnerships: Work closely with external development partners where needed to unblock delivery bottlenecks.
* Mentorship: Mentor other PMs and contribute to building out a scalable software product management discipline.
Customer Advocacy & Data-Driven Decisions
* Customer Engagement: Engage directly with professional creators to understand workflows and pain points from capture to editing and publishing.
* Data-Driven Prioritisation: Use analytics, customer feedback, and market research to drive prioritisation and product improvements.
* User-Centric Design: Advocate for user-centric design principles to deliver intuitive, reliable, and high-performing software tools.
Success Metrics
* Improvement Deliveries: Deliver improvements to existing apps and firmware integrations that have measurable impact on creator experience and adoption.
* Process Establishment: Establish lightweight but effective processes for software development in a traditionally hardware-led organisation.
* Trust Building: Build trust across engineering, design, and leadership by demonstrating ability to bring clarity and execution to complex, ambiguous initiatives.
* Long-Term Direction: Help shape the long-term direction of the software ecosystem, setting a foundation for future team growth and leadership opportunities.
We're looking for a skilled and experienced Professional to manage our ecosystem.