Job Description
We are seeking an experienced leader to join our retail team in Canberra as a Senior Beauty Advisor. This is an opportunity to bring your passion, share your knowledge, and make your mark at a leading global beauty retailer.
The role will involve supporting the Store Manager and Assistant Store Manager in leading the store team in a fast-paced and exciting retail environment to deliver an unbeatable client experience.
You will be responsible for:
* Leading by Example: You will be the role model to your team by showcasing the Sephora experience to customers through embodying Sephora's DNA of delivering a curated, innovative prestige beauty experience.
* Driving Sales Performance: You will drive a selling culture to exceed KPIs and consistently raise the performance and capability of your team through coaching and supporting their growth and development.
* Data Analysis: You will utilise and interpret reporting data to support with operational decisions by working closely with the Store Manager, Assistant Store Manager and fellow team of Senior Beauty Advisors.
* Communication: You will facilitate open communication with your team by providing effective feedback and consistent communication with the Management team.
* Critical Decision Making: You will serve as the point of contact when being the Manager in Charge (MIC) for client and cast member matters within a fast-paced environment to confidently make store decisions.
In this role, you will have the opportunity to work across all our categories from beauty, skincare, haircare, and wellness; as well as store functions of sales, management, and back-of-house operations.
To succeed in this role, you will need:
* Previous Retail Management Experience: You will have previous retail management experience across areas of managing profit and loss, sales forecasting, people management & training, stock control and visual merchandising.
* Technical Skills: You will have proficiency in using Microsoft Office Suite to interpret and input data for daily reporting.
* Leadership Qualities: You will be a hands-on leader who loves being on the sales floor to motivate, coach, and help your store team members succeed.
* Passion for Excellent Client Service: You will be passionate about excellent client service and experiential retail to ensure your store represents the Sephora brand.
* Drive for Results: You will have a drive for results with a history of exceeding sales targets and KPIs
Please note that each of our stores has its own individual needs. Only Australian Citizens or Permanent Residents will be considered for this opportunity.