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General manager - retail sales & operations (e&s)

Melbourne
JB Hi-Fi & The Good Guys
General Manager
Posted: 6 June
Offer description

* Full-time
* Employment Type: Permanent Full Time
Company Description

For over 60 years, we've been helping customers create better living experiences through quality kitchen, bathroom, and laundry solutions. Customers choose e&s for the expert advice and outstanding service from our team across our expanded statewide locations. We are a proud, honest, and respectful employer, and we are people first.

We are now excited to be part of the JB Hi-Fi Group, which gives us the added strength and support of one of Australia's leading retail groups. If you love retail as much as we do, we're excited to hear from you.

Why join e&s?

* Fast paced and exciting environment where diversity is celebrated, and creativity and ideas are valued
* Competitive remuneration and commission structure to recognise our team for their effort
* Access to exciting career opportunities and comprehensive training and development programs as part of the broader JB Hi-Fi Group (which includes JB Hi-Fi Australia, JB Hi-Fi New Zealand, The Good Guys and E&S Trading).
* Fantastic staff discounts and benefits across the JB Hi-Fi Group, including private health insurance offers, novated leasing, hotel discounts and energy provider deals.
* We offer 12 weeks of paid parental leave for all eligible team members.
* Invitations to supplier events and galas.
* Our Employee Assistance Program (EAP) provides counselling and a wide array of other wellbeing resources for our team members and their families.
Job Description

We have a fantastic senior leadership opportunity to join e&s as General Manager - Retail Sales & Operations, where you will actively drive, lead and shape an engaged team and sales focused culture which achieves profitable sales growth.

* Drive consistent delivery of profitable sales and financial results to budget, ensuring the effective management of inventory and controllable expenses
* Ensure the delivery of consistent and positive store and channel experience across all territories
* Establish appropriate governance and management controls to ensure store activities comply with core policy and legislation
* Establish appropriate management controls and oversight to ensure brand image is upheld to the highest standard for all stores
* Embed consistent frameworks to identify and develop top talent to meet the Company's medium and long-term resourcing requirements
* Build, maintain and encourage working relationships which support the achievement of Company objectives
* Enhance store operations through simplified processes and a focus on efficiency.
Qualifications
* Proactive, solutions focussed, and flexible approach
* Effective time management to prioritise and follow through on competing demands
* Excellent communication and interpersonal skill, with the ability to drive continuous improvement and collaboration
* Demonstrated senior leadership experience with a proven ability to engage with stakeholders at all levels of the organisation
* Extensive experience in driving retail success through sales, service standards, merchandising, and inventory management
* Strategic thinker with strong commercial acumen and a focus on achieving results and growing the business
* Demonstrated projectcoordination and change management experience
Additional Information

If you are interested in this exciting opportunity with us, please click apply and upload your CV. All applications are strictly confidential.

JB Hi-Fi Group is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion. If this opportunity excites you (even if you feel that you don't meet 100% of the criteria) – please don't hesitate to apply!

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