Healthcare Ambassador, Business Improvement and Support Services, Cairns and Hinterland Hospital and Health Service, Queensland Health
An exciting opportunity currently exists for you to join the Office of Chief Operating Officer as a Healthcare Ambassador. You will provide respective, non-judgemental, empathetic, supportive, people-focused interactions, and form part of a multidisciplinary team, delivering high quality care to patients.
About us:
We're committed to improving the health and wellbeing of people in Far North Queensland by providing high quality acute health care services.
About your opportunity:
Continually monitors and actively patrols the designated clinical areas and proactively engages patients, visitors and staff to develop a positive safety culture.
Develops relationships and maintains rapport with clinical and operational stakeholder groups (i.e. Nursing, Medical, Social Work, Mental Health, Occupational Therapy, Security and volunteers) to effective communication and contribute to the development of appropriate support and/or intervention strategies.
Immediately identifies any concerns or observations relating to obvious changes to the apparent health of patients and or visitors (i.e. loss of consciousness, dizziness, obvious laboured or difficult breathing, unresponsiveness, etc.) in the area.
Reports observed and suspected security concerns to site security and/or the QPS as appropriate but does not directly engage in security related interventions unless necessary to provide for the safety of another person.
As a Cairns and Hinterland Hospital and Health Service employee, not only will you receive competitive remuneration, you will also have access to:
Salary packaging
Annual incremental increases
Career training and development
Wellness programs
Vaccine Preventable Diseases (VPD) evidence as required for your employment in accordance with legislation/government policy and Directives.
For more information about this role, please refer to the attached Role Description.
You can find out more about why it's so great to work at Cairns and Hinterland here:
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