Job Opportunity
We are seeking a highly motivated and experienced professional to join our team as a Customer Service Coordinator. This is an excellent opportunity for someone who is passionate about delivering exceptional customer service and working in a fast-paced environment.
The successful candidate will be responsible for coordinating daily operations, including equipment deliveries, transfers, pick-ups, repairs & breakdowns. They will also contribute to the achievement of team KPI's - customer loyalty, sales revenue, safety.
* Coordinate daily operations - equipment deliveries, transfers, pick-ups, repairs & breakdowns.
* Contribute to the achievement of team KPI's - customer loyalty, sales revenue, safety.
Requirements
To be successful in this role, you will need:
* A friendly and sociable personality.
* Experience providing proactive and professional customer service (highly desirable).
* Thriving in a fast-paced work environment.
* Be a quick learner with a high level of attention to detail.
* Intermediate computer skills (MS Word, MS Excel).
* A proven ability to adapt to changing priorities and work conditions.
What You'll Get in Return
We offer a range of benefits to support your career and well-being, including:
* Monday - Friday rotating roster of 7am - 3pm or, 9am - 5pm.
* Training and development to help build your career and equip you for success.
* Purchased extra leave program if you want some more time to do the things you love.
* Discounted hire equipment so you can finally finish that home reno job.
* Supportive and inclusive team culture that empowers you to do your best work.
* Employee Assistance Program (EAP) for professional and confidential counselling and support.
* Volunteering opportunities through the Coates Foundation so you can connect to your community.