Join Our Growing Travel Team as a Reservations Consultant/Air Specialist – Sydney
Are you passionate about travel and delivering exceptional customer service? A leading global tourism company with over 30 years of experience is expanding its Sydney-based team and is seeking a dedicated Reservations Consultant. As a leader in the industry, they offer innovative tours and products, and are now looking for individuals who share their enthusiasm for travel.
Role Overview:
As a Reservations Consultant/Air Cobsultant you will:
* Engage with travel agents and direct customers via phone, email, web chat, and occasionally in person.
* Provide expert advice on destinations, products, services, and current promotions.
* Understand customer preferences to recommend tailored travel solutions.
* Manage bookings and ensure a seamless reservation process.
What We're Looking For:
* 1–2 years of experience in the travel industry, preferably in a retail setting.
* Strong customer service and communication skills.
* Proficiency in Microsoft Office applications.
* A proactive work ethic and the ability to thrive in a dynamic environment.
What We Offer:
* Competitive base salary with performance-based bonuses.
* Ongoing training and professional development opportunities.
* Exclusive travel discounts and familiarization trips.
* Hybrid working model combining in-office and remote work.
If you're ready to take the next step in your travel career and be part of a dynamic team, we encourage you to apply today.
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