Store Manager and Cluster Manager Various Adelaide LocationsThe Body Shop Australia is currently recruiting for Store Managers at various locations across Adelaide.
You'll be an inspirational leader with enthusiasm for our brand and a strong belief in our business approach.
With exceptional beauty retail expertise, you will drive store performance, lead your team to deliver retail excellence, achieve strong sales results, and provide an engaging customer experience.
One of these positions, ideally at Westlakes, will also serve as our Cluster Manager for all stores across Adelaide.Current Salaries Based on Store Grading:Store Manager Westlakes: $64,500 + superStore Manager Colonnades: $62,500 + super(Please note that salaries are currently under review with projected increases from July 2025.
)Your role in a nutshell:Store Manager: To be an inspirational leader passionate about our brand and committed to our business philosophy.
Your retail expertise will guide your store and team to achieve retail excellence, strong sales, and memorable customer experiences.Key duties of a Store Manager:Customer Experience: Shape a customer-focused store environment by leading the team to drive engagement and bring the brand to life.Performance: Meet sales and performance targets through excellent planning and organization.Operations: Manage stock effectively and monitor change management processes.Expertise: Possess comprehensive knowledge of the beauty market, competitors, and demonstrate passion for our products.Teamwork and People Management: Communicate effectively, manage teams confidently, and attract and retain staff who embody our brand values.Cluster Manager Role: Support a group of stores to achieve profitability by enhancing sales and controlling costs.
Build effective relationships within the store cluster and work closely with the State Manager.
The role involves a hybrid of store visits (spending 3 days every two weeks in the field) and administrative duties, supporting store teams to operate effectively during your absence.Reporting to the SA/WA State Manager (based in Perth), responsibilities include:Supporting Store Managers with daily, weekly, and monthly processesAchieving sales and KPI benchmarksManaging wage budgetsRecruitment, interviewing, hiring, and training outside of Store Managers, in conjunction with the State ManagerProviding feedback, coaching, and action plans during store visits and coaching callsEnsuring compliance with service standards, visual merchandising, inventory, and company policiesReviewing reports and providing feedback to the State Manager and storesSharing customer and VM feedback with the State ManagerManaging weekly administrative tasks related to national and state projectsWorking Relationships & Interfaces:State Manager and Store Managers within the regionIncentives for meeting KPIs and store targetsService rewards for loyal employeesUp to 3 Kindness Days per year for volunteeringLearning and Development ProgramsCandidate Profile:Confident in meeting sales and performance targetsExcellent planning and organizational skillsAbility to use data for sound business decisionsTeam coaching and development skillsOutstanding communication and operational skillsLeadership qualities to drive successFlexible to work across Sunday to SaturdayRetail and people leadership experience preferredExperience:Proven leadership as a Senior Store Manager with expertise in all business facetsDeep knowledge of store productsAlignment with company valuesCompetence in policies, procedures, stock management, visual merchandising, and safety standardsA passion for developing people and building strong relationships to maximize performanceDiversity Statement:At The Body Shop, we believe in equality and are committed to creating an inclusive workplace.
We value diversity and welcome applications from all backgrounds, regardless of race, religion, gender, sexual orientation, age, marital status, or disability.
We provide accommodations for individuals with disabilities.
Please indicate if you require a reasonable accommodation in your application.
#J-18808-Ljbffr