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Pid support officer

Coffs Harbour
Nsw Government
Posted: 11 May
Offer description

You're agile, keen and open to meaningful work and opportunities that come your way.

Work in an organisation based on purpose, structure and process. You know that to make a meaningful contribution to our community and economy, there needs to be diligence in our operations.

In this role, you'll:

Work as part of a team delivering high-quality business and administrative support for Professional Integrity, this role will see you manage and coordinate complaints and Public Interest Disclosures (PIDs), ensuring sensitive information is handled confidentially and investigations run smoothly.

You will support case management, maintain accurate records, prepare reports, and provide clear guidance on PID policies, while identifying opportunities to improve processes and service delivery.

You will navigate complex, fast-paced workloads and balance multiple priorities in a context where the welfare of stakeholders and compliance with legislation are paramount.

For more information on this position and business unit, view the role description and information pack.

About you


Your strong administrative, organizational, and interpersonal skills, formed across business administration, case management, or compliance roles, will see you excel in supporting sensitive investigations, maintaining accurate records, and delivering timely updates that meet regulatory and governance requirements.

You're recognised as trustworthy and meticulous, skilled at coordinating processes, managing confidential information, and supporting stakeholders, experienced in delivering professional integrity, compliance, or investigative support in challenging environments.

Who we are


Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

Join us

Our workforce is as diverse as the community we serve. If you'd like further information on our inclusion and diversity initiatives, visit Transport careers.

Flexible work options may be available. Learn more via Flexible work options and policy

Apply today

Applications close 11:59 PM Thursday, 07th May 2026

For more information about this role, please contact .

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.

Learn more about how to apply via Our recruitment process | Transport for NSW

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