Join Youi as a Desktop Home Assessor and become part of a dynamic team dedicated to delivering exceptional Home claims experiences.
We are looking for individuals who enjoy learning and are enthusiastic about mastering new technology. Your ability to quickly pick up new systems will be important in this role. Key to success in this role is building strong relationships with our repairer network and support our customers when they need it most.
About the Role:
Location: Sippy Downs, Sunshine Coast QLD
Roster: Monday to Friday – Office Based
Focus: Desktop assessments across various states
Key Responsibilities:
Assess property damage, validate claims, and estimate repair costs
Approve repairs or replacements using competitive quotes
Manage complaints, organise follow-ups, and maintain strong service provider relationships
Meet targets for repair time, cost, and customer satisfaction, while following safety guidelines
About You
Trade qualification with at least 4 years post trade qualification
Alternatively, a Diploma in Loss adjusting or Assessing or Cert IV in Loss adjusting or Assessing
Estimating or previous Assessing experience will be highly regarded
Tech-savvy and enjoy learning new systems
A solid understanding of insurance claim processes and building terminology
What Youi Can Offer You:
22 Days Annual Leave, plus volunteer leave and Yearly Salary Reviews
Career progression opportunities – we believe in promoting from within
Ongoing career development
Excellent Restaurants and Shopping nearby
End of trip facilities including towel service
Great Public Transport links
Casual Dress code
Free Skin Checks, Flu Jabs and Wealth Mastery Sessions
Discounted Insurance Products
Great Work Life Balance
Discounted Gym memberships through Fitness Passport
At Youi, we don't believe in conforming to the status quo. We're not your typical insurance company - and that goes for our approach to both selling insurance and hiring our team.
If you want a career that lets you be yourself and rewards your hard work, Think Youi
Seniority level
Entry level
Employment type
Full-time
Job function
Sales and Management
Industries
Insurance