Gain a new level of customer service expertise in a dynamic and fast-paced office environment.
About the Role
We are seeking experienced professionals to provide accurate and efficient responses to internal and external customers, resolve escalated enquiries, and accurately record and refer unsolved issues.
Your Key Responsibilities Will Include:
* Providing excellent communication and interpersonal skills with demonstrated experience in providing exceptional customer service to diverse audiences
* Offering accurate and timely advice to customers via multiple channels
* Managing competing priorities and deadlines while maintaining high levels of customer satisfaction
* Demonstrating commitment to professional and personal development through on-the-job training and continuous learning
What We Offer
In return for your hard work and dedication, you can expect a competitive hourly rate, flexible working hours (25-38 hours per week), and opportunities for long-term stability, upskilling, and ongoing mentoring and support.