Posted: 18 June
The role
We are seeking an experienced SAP Organisational Change & Learning Lead to drive learning and capability uplift for the Amplify program. This role is critical in ensuring our global workforce is ready to adopt new SAP S/4HANA and integrated systems at Go Live and beyond.
You will lead the design, coordination, and execution of end-user training (EUT) across multiple regions, working closely with our System Integrator, Regional Change Leads, and business stakeholders to deliver a seamless and scalable learning experience.
Key Responsibilities Learning Operations & Governance
- Develop and manage the global end-user training (EUT) master schedule aligned to role-based learning pathways
- Coordinate training logistics across regions (scheduling, venues, trainers, technology platforms)
- Establish scalable Train-the-Trainer (TTT) and end-user training plans for deployment
- Track and report on training completion, readiness, and certification metrics
- Monitor adoption and capability uplift, adjusting learning strategies based on data and feedback
Learning Design & Delivery Oversight
- Partner with Deloitte to localise SAP S/4HANA training materials (F2P, R2R, O2C, P2I) for Cochlear's business context
- Ensure training reflects real-world scenarios, processes, and customer interactions
- Coordinate translation of materials (e.g. Spanish, Simplified Chinese)
- Enable WalkMe digital adoption tools to support learning in the flow of work
Capability Building & Sustainability
- Embed a sustainable learning framework beyond Go Live
- Develop job aids, reference materials, and ongoing learning assets
- Support a modern digital learning culture across regions
Stakeholder Partnership
- Act as the key learning partner to Regional Transformation & Change Leads
- Equip stakeholders with training materials, guidance, and support for local deployment
- Establish feedback loops to continuously improve learning effectiveness
About You
- Experience in change/readiness within SAP or ERP programs
- Proven experience leading global learning programs for SAP S/4HANA or ERP transformations.
- Strong program and stakeholder management capabilities
- Experience working across multiple regions and time zones
- Ability to develop learning plans, schedules, and reporting frameworks?>?
- Experience creating SAP learning materials and support aids
- Exposure to digital platforms such as SAP S/4HANA, Salesforce Health Cloud, WalkMe
- Strong communication and influencing skills within complex programs
#J-18808-Ljbffr
