The Role
Toll Group is a dynamic and growing logistics company committed to delivering exceptional service to our clients while prioritising employee well-being. We are seeking an experienced Employee Relations Specialist to join our HR team, supporting managers and leaders in handling ER matters across multiple business units. This role plays a key part in fostering a supportive culture, ensuring compliance with Australian employment law, and providing expert guidance on performance and dispute management.
Key Responsibilities
* Act as the primary point of contact for employee relations matters.
* Address and resolve employee concerns, disputes, and grievances in line with company policies and Australian employment law.
* Conduct investigations and provide timely, balanced recommendations.
* Support managers with performance management, coaching, and implementing improvement plans.
* Monitor compliance with policies, procedures, and legal requirements.
* Mediate and facilitate conflict resolution across the business.
* Communicate ER updates and conduct briefings for employees and leaders.
* Maintain accurate records and prepare reports on ER/IR trends and outcomes.
Skills & Experience
* Proven experience in ER/HR roles, ideally in logistics or transportation.
* Strong knowledge of Australian employment laws, industrial relations, and Fair Work regulations.
* Excellent communication, interpersonal, problem-solving, and negotiation skills.
* Ability to handle sensitive and confidential information with discretion.
* Comfortable managing multiple complex matters simultaneously and working independently
* Bachelor's degree in human resources, Industrial Relations, or a related field.
Benefits
* Hybrid working - 3 days in-office, 2 days WFH.
* Exposure to complex ER/IR matters and national operations.
* Potential for contract extension.
* Positive and inclusive work culture
* Employee assistance programs available
About Toll People
Toll People are Australia's most recognised provider of Transport, Logistics, Supply Chain and Warehouse staff. Whilst we service the Toll Group, we also service hundreds of external clients and partners, offering complete recruitment solutions from permanent and executive recruitment, business support recruitment to flexible labour and award-winning training and development.
If you're interested in this role, please click on 'Apply'. Should you have any questions please call Muna on
Toll Group does not accept any unsolicited resume referrals from Recruitment Agencies and will not pay any placement fees relating to such unsolicited resume referrals.
All applicants must be entitled to work in Australia and be prepared to undergo a criminal history check, pre-employment medical and/or drug & alcohol testing as required.
Toll embraces and celebrates a variety of cultures. We continue to build a business that reflects the values of equality, built on the knowledge and understanding that everyone is welcome including the First Nations Peoples, and those of all ages, genders and abilities.