About AccentureAccenture is a global professional services company with leading capabilities in digital, cloud and security.
Find out more about us at Public Service PracticeOur practice partners with government organisations to rethink service delivery, address challenges such as outdated systems and limited budgets, and meet the evolving needs of citizens.
Our team is committed to empowering organisations to achieve high performance and deliver improved social, economic, and health outcomes for the communities they serve.Job DescriptionAccenture is seeking a dynamic and results-driven Client Account Manager to join our Public Service Practice.
In this pivotal role, you will drive client engagement, foster strategic relationships, and define, sell, and deliver innovative solutions tailored to the unique challenges and opportunities of public service clients.
If you are a strategic thinker with a passion for growth, business relationship building, and industry leadership, we encourage you to apply for this exciting opportunity.Key ResponsibilitiesDrive client engagement and foster strategic relationships, ensuring delivery of innovative solutions that address clients' unique needs.Lead complex, cross-functional engagements to drive client expansion and deliver solutions aligned with clients' business objectives.Take end to end accountability in defining and selling innovative solutions tailored to the challenges and opportunities within the Public Service Industry.Build and lead diverse teams to deliver innovative solutions in alignment with client goals and expectations.Address delivery challenges to meet contractual commitments, service level agreements, and maintain high client satisfaction standards.Utilise advanced skills in strategic planning and market analysis to identify growth opportunities and drive business outcomes.Originate opportunities in compliance with probity and procurement pathways; drive innovative constructs and solutioning to grow business.Manage sales, revenue, and profitability, managing account financials and key commercial processes.Foster ecosystem collaboration with technology vendors, service providers (including small and medium enterprises), and industry partners to encourage innovation and deliver public value.Take ownership and drive excellence across account strategy, sales proposals, and contracted delivery outcomes.Represent the Public Service Practice at industry events and forums, contributing to the development of thought leadership, brand, and reputation.
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