**Customer Service Role**
We are seeking a skilled professional to join our team in providing exceptional customer service. This is an exciting opportunity for someone who enjoys working with customers and wants to make a difference.
* Key Responsibilities:
* - Serve customers on the counter, answer phones and email enquiries.
* - Prepare timely quotes for customers.
* - Develop relationships with customers & suppliers.
* - Be a product knowledge expert to help customers find products they need – we'll train you on products.
* - Collaboratively work as a member of the team to ensure our branch is presented in the best way.
Required Skills and Qualifications
To succeed in this role, you will need to have excellent communication and problem-solving skills, be proficient in using computer technology and systems, and have a positive and optimistic attitude. You should also have a high level of initiative to support your team members and customers, and be able to multi-task in a fast-paced environment.
* Desirable Qualities:
* - Customer and sales focused with experience in a customer-facing role.
* - Proficient with the Microsoft Suite.
* - A strong sense of urgency.
Benefits
We offer a range of benefits to our employees, including:
* Ongoing Learning & Development: We invest in our employees' careers through comprehensive training programs and access to LinkedIn Learning.
* Diversity & Inclusion: We value diversity and encourage everyone to bring their authentic selves to work.
* Opportunities to Work Around Australia: We have over 150 branches across Australia, offering opportunities to relocate or work in different parts of the country.
* Flexible Working Arrangements: We understand the importance of work-life balance and offer flexible working arrangements to support our employees' needs.
* Profit Share Scheme: We share our profits with our employees through a profit share scheme available at each branch.
* Paid Leave to Volunteer: We offer one paid day per year to volunteer with a registered charity organisation of your choice.
Others
We are committed to making a positive impact on the planet and reducing our environmental footprint. We offer discounts on product purchases through our partnership with national retailers, and provide access to exclusive discounts on petrol, movie tickets, retail savings, and more through the Beny App.