Job Description
The primary responsibility of this role is to lead a team of sales professionals who are the first point of contact for prospective students. The team leader will be responsible for guiding students through their enrollment journey, ensuring they find the right course at the right time for the right reasons.
This position is at the heart of our mission to deliver a seamless, supportive and student-first enrollment experience while driving performance, innovation and continuous improvement.
We are passionate about enhancing lives through education and work with university partners, training institutes and professional bodies worldwide to develop and enable immersive and engaging learning experiences.
Key Responsibilities:
* Lead and Inspire: Coach and develop a high-performing sales team in a values-driven environment.
* Drive Results: Own team performance, optimize conversion rates and deliver on enrollment targets.
* Collaborate and Innovate: Work cross-functionally with Marketing, Data, Retention and Academic teams to improve processes and student outcomes.
* Analyze and Improve: Use data to identify trends, gaps and opportunities then take action to elevate performance.
* Champion the Student Journey: Ensure every prospective student receives exceptional service and support throughout their decision-making process.
Required Skills and Qualifications
To be successful in this role, you will need:
* 2+ years' experience leading a sales team in a fast-paced target-driven environment.
* A passion for coaching, mentoring and developing people.
* Strong commercial acumen and a data-driven mindset.
* Experience in higher education or a student-centric environment (a big plus).
* Excellent communication, problem-solving and stakeholder management skills.
* Familiarity with Salesforce or similar CRM platforms.
Benefits
We pride ourselves on being a 'People First' employer and offer:
* Flexible hybrid work for genuine career-life fit.
* Professional development and mentoring.
* Culture Club and events calendar.
* Health and wellbeing activities.
* Annual flu vaccinations.
* Paid parental leave.
* Purchased leave.
* Study assistance and leave for eligible employees.
* Mental health support resources and Employee Assistance Program (EAP).
* Income protection insurance.
* Corporate health insurance.
Others
Ultimately, you will be joining a values-driven collaborative business where your creativity and innovation will be nurtured and celebrated.