We are a foreign exchange company based in Sydney, Australia, with branches in New South Wales, Victoria, ACT and Western Australia. We provide foreign banknote exchange, instant money transfer, and many other services. Our currency exchange, travel currency, and online currency ordering help our customers lock in the best rates. We focus on maintaining our reputation with our customers and strive to maintain the highest professionalism so that we might continually earn customers' trust and support.
We are seeking an experienced full-time shop manager to lead our team in Canberra Branch. The successful candidate will be responsible for managing the shop operations, ensuring exceptional service delivery and fostering a culture of excellence and growth.
Job Duty & responsibilities
* Directing all operational aspects including distribution, customer service, human resources, administration and sales in accordance with the company's objectives.
* Maintaining high levels of customer service, and for sustaining and expanding the business growth and profitability of the branch.
* Managing the recruitment, training and leadership of branch staff daily basis to ensure the employee deliver high-quality service.
* Ensuring the accuracy and security of all financial transactions, achieving daily cash balance.
Qualifications & experience
* Excellent customer service. communication and interpersonal skills.
* A keen eye for detail that ensures transactions are completed efficiently and accurately.
* At least 1 year retail experience.
* English and Mandarin Chinese bilingual speaking
Benefits
* Professional training provided.
* Base salary plus Bonus for a long term position.