Counter Manager Jo Malone Myer Chermside
Join to apply for the Counter Manager Jo Malone Myer Chermside role at The Estée Lauder Companies Inc.
Job Description
We are seeking a dynamic and inspirational Counter Manager to lead, coach, and develop our team of Sales Associates to meet sales, customer service, and operational targets.
The ideal candidate will have proven leadership, coaching, and business management skills gained in a fast-paced retail environment. This role offers an exceptional opportunity to act as the CEO of your store.
You will be responsible for creating and executing an agile business plan to attract and retain customers through strategic targeting, impactful in-store events, excellent customer relationship management, and leading a high-performing team.
If you are an ambitious self-starter with a passion for business planning and coaching others to reach their potential, this could be the perfect role for you and a stepping stone toward a long-term career with a leader in prestige beauty.
Many of our field executives and senior managers started their careers at the point of sale. This management role provides exposure to business planning, consumer insights, event management, customer relationships, and front-line marketing, equipping you with skills for further progression in the beauty industry.
We value diversity of thought and people, offering progressive career opportunities, outstanding training, development programs, and a competitive remuneration and benefits package.
Qualifications
* Effective verbal and written communication skills with excellent interpersonal abilities
* Strong customer service skills and the ability to win people over
* Results-oriented with a high drive to meet objectives and standards
* Goal-oriented, pursuing beyond what is required or expected
* Ability to recognize and develop others’ potential
* Ability to anticipate, recognize, and meet customer needs
* Diplomacy and tact in handling difficult customer situations
* Leadership skills to guide and hold team members accountable
* Ability to cultivate and maintain informal networks
* Model respectful, helpful, and cooperative team qualities
* High attention to detail and organizational skills
* Ability to work autonomously and contribute to team efforts
* Proactive, positive work approach
* Discretion, tact, and confidentiality when dealing with sensitive information
Knowledge and Experience
* Retail sales experience
* Team leadership experience
* Experience in strategic planning and execution
* Ability to develop financial plans and manage resources
* Working knowledge of computer systems, including email and Microsoft Excel
Additional Details
Seniority level: Not Applicable
Employment type: Full-time
Job function: Sales and Business Development
Industry: Personal Care Product Manufacturing
#J-18808-Ljbffr