Job Overview:
This is an exciting opportunity for a skilled IT Support Officer to provide first-class service desk support, encompassing Level 1 and 2 customer service for diverse IT requirements.
This role offers hands-on experience in IT support, strong interpersonal skills, and a proactive approach to problem-solving.
Main Responsibilities:
1. Deliver high-quality service desk support for various IT needs
2. Offer expert-level customer service, addressing both basic and complex issues
Essential Skills and Qualifications:
* Proven experience in providing effective IT support
* Excellent communication and interpersonal skills
* Able to work independently with a proactive attitude
Benefits and Opportunities:
This role offers the chance to develop your IT support skills, build strong relationships with clients, and contribute to a dynamic team environment.