Residential Property Coordinator
Jones Lang LaSalle Incorporated • Canberra, ACT, Australia
Role Purpose
Supports the day‐to‐day delivery of Staff Residential Property services in Canberra. Provides hands‐on coordination, administration, and customer support to ensure residential properties are safe, compliant, well‐maintained, and ready for occupancy, under the direction of the Assistant Facilities Manager – Residential Lead.
Key Responsibilities
* Assist with coordination of SRP activities across acquisition, occupancy, maintenance, and exit.
* Support Move In / Move Out (MIMO) activities using approved processes and checklists.
* Help ensure properties are ready for occupancy and escalates issues as required.
* Support exit inspections, defect reporting, and follow‐up works.
* Assist with property inspections and compliance checks (fire, electrical, gas, general safety).
* Maintain compliance records and report hazards, incidents, or non‐compliance issues.
* Support audits, risk management, and escalation procedures.
* Coordinate contractors and service providers for maintenance and compliance works.
* Monitor completion and quality of works and escalates issues where required.
* Ensure contractors follow safety and site requirements.
* Act as a primary support contact for FCDO staff living in SRP accommodation.
* Respond to property‐related requests in a timely and professional manner.
* Maintain effective working relationships with residents, vendors, agents, and JLL teams.
* Maintain accurate SRP records, trackers, and documentation.
* Raise and manage work orders in approved systems (e.g., Corrigo).
* Support financial administration, including purchase orders and invoices.
* Assist with basic reporting on property status and compliance.
Skills and Experience
* Experience in property, facilities, or workplace coordination (residential preferred).
* Working knowledge of health, safety, and compliance requirements.
* Strong customer service and communication skills.
* Well‐organised, detail‐focused, and able to manage multiple priorities.
* Proficient in Microsoft Office and property/work order systems.
* Ability to obtain and maintain required security clearance.
Values and Behaviours
* Demonstrates JLL values: Safety, Teamwork, Professionalism, and Customer Focus.
* Works collaboratively and follows compliant, controlled ways of working.
Benefits
You'll join an entrepreneurial, inclusive culture where like‐minded people work together to achieve great things. Develop your strengths and enjoy a fulfilling career with varied experiences.
EEO Statement
Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.
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