About our client
Our client is a dynamic and growing retailer with multiple stores across SA and a strong online presence. With a supportive head office team and exciting expansion plans, they have built a reputation for housing beautiful products and delivering an exceptional customer experience.
About the Role
This newly created Head of Retail position will oversee 5 stores, reporting directly to the business owner. You'll be the vital link between stores and head office, driving performance, standards, and customer experience while supporting and coaching Store Managers. You'll also have a seat at the table, working closely with marketing, e-commerce, and suppliers to help shape the future of the brand.
What you will do
You'll lead with playfulness and strategy, coaching and elevating store leaders to deliver best-in-class service. With an eye on stock flow, team engagement, and commercial outcomes, you'll bring structure and clarity across the business while creating an inspiring environment for both team and customers.
What you will bring
* Experience in multi-site leadership within fashion or lifestyle retail ideal
* A strong understanding of premium customer service and standards
* Commercial acumen with experience managing sales and stock flow
* Coaching and mentoring skills to elevate team performance
* A fun, energetic, and strategic approach to leadership
What's in it for you
* Salary package of $85K-$90K + Super + car allowance
* Monday to Friday roster with flexibility around key trading events
* A hands-on role across both stores and head office functions
* Direct influence at leadership level with a seat at the table
* Opportunity to grow with an expanding, ambitious retailer
This is a rare and exciting chance Perfect for an Area Manager ready to step up, or a Regional seeking greater influence and visibility.
Recruiter: Dannielle Zwirek | Reference: 213811
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To apply online, please click on the apply button.
Alternatively for a confidential discussion please contact Dannielle Zwirek on quoting the reference number above.
Note: Not all our current vacancies are listed on job boards. Check out our Frontline Retail website for a complete listing