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Remote triage analyst: customer-first incident lead

Sydney
Optus
Posted: 30 April
Offer description

Optus is seeking a Triage Analyst for a 6-month secondment in Victoria, Australia. In this role, you will lead the management of incidents, ensuring a positive customer experience. Key responsibilities include monitoring incidents, conducting analysis, and supporting senior leadership communication. Candidates should have a strong understanding of telecommunications regulation, project management expertise, and critical thinking skills. Additional benefits include competitive remuneration, flexible working arrangements, and employee discounts.#J-18808-Ljbffr

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