We are seeking a friendly and professional full-time Medical Receptionist to join our team at Hunter Children's Clinics in Carrington and Merewether, NSW. This is a full-time position offering an opportunity to work in a dynamic and caring healthcare environment. Your focus will be on delivering exceptional customer service to our young patients and their families.
What you'll be doing
1. Greeting patients and visitors in a warm and welcoming manner
2. Booking appointments and managing patient schedules
3. Handling incoming phone calls and email enquiries efficiently
4. Maintaining accurate patient records and managing medical documentation
5. Providing a high level of customer service to ensure a positive experience for all patients and their families
What we're looking for
1. Previous experience working as a medical receptionist or in a customer service role within the healthcare industry
2. Strong communication and interpersonal skills, with the ability to interact compassionately with patients of all ages
3. Excellent organisational and time management skills, with the ability to multitask and prioritise effectively
4. Proficient in using medical software and computer systems
5. A warm, friendly, and professional demeanour, with a genuine interest in supporting the wellbeing of our patients
What we offer
1. Competitive hourly rates
2. A supportive and collaborative team environment where your contributions will be valued
3. Ongoing training and development opportunities to enhance your skills
4. A commitment to promoting a healthy work-life balance
About us
Hunter Children's Clinics is a leading provider of high-quality paediatric healthcare services in the Hunter region. With a strong focus on compassionate, family-centred care, we are dedicated to supporting the wellbeing of children and their families. Join our team and be part of our mission to deliver exceptional healthcare experiences.
Apply now to become our new Medical Receptionist!
Additional Information
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Your application will include the following questions:
* Which of the following statements best describes your right to work in Australia?
* How many years' experience do you have as a medical receptionist?
* Do you have customer service experience?
* How many years' experience do you have in the healthcare services industry?
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