Administration Support Officer UNSW Canberra
Employment type: Full-time (35 hours per week) Duration: Continuing
Remuneration: Broadband 4/5. Level 4 from $81,335 / Level 5 from $88,717 plus leave loading and 17% super
Location: UNSW Canberra ADFA campus
About UNSW Canberra
University of New South Wales (UNSW) in Canberra has multiple locations in the Nations Capital. UNSW Canberra distinguishes itself from other institutions by its commitment to being thoughtful, practical and purposeful in all endeavours. This combined approach is integral to the university's impact and contributes to its recognition as one of the top 20 universities globally as well as a proud member of Australia's esteemed Group of Eight. Choosing a career at UNSW means embracing an environment where thriving, facing challenges and engaging in meaningful work are not just encouraged but integral to the university experience. If you seek a career where you can excel and contribute meaningfully you've found the right place.
At UNSW we pride ourselves on being a workplace where the best people come to do their best work.
Why Your Role Matters
Under the direction of the School Manager, the Administrative Support Officer supports the school and the Head of School, ensuring effective delivery of teaching and research activities. The officer plays a key role in the establishment, maintenance and improvement of school systems and processes to ensure the efficient and effective operation of the school. As a key member of the School Administrative team, you will contribute to team initiatives and promote productive working relationships with faculty and university colleagues, defense and industry stakeholders, visitors and students.
Accountabilities
In this varied admin support role you will be expected to respond to queries, arrange travel and calendars, draft correspondence, participate in projects and events, and directly support the Head of School.
Who You Are (skills and experience)
Level 4
* Relevant tertiary qualification with subsequent relevant experience or equivalent competence gained through any combination of education, training and experience.
* Sound organisational skills including ability to prioritise tasks and duties.
* Demonstrated ability to work effectively within and across teams to build relationships with colleagues and internal and external stakeholders to deliver on outcomes.
* Attention to detail and ability to provide effective customer service and support to clients at all levels.
* Ability to produce accurate, timely and well‐presented information that meets requirements.
* Proficient computer literacy with advanced skills in Microsoft Office applications including word processing, SharePoint, spreadsheets, databases, internet, email and online systems.
Level 5 (in addition to Level 4)
* Relevant administrative experience including the ability to consult and liaise with colleagues and internal and external stakeholders on complex operational queries.
* Excellent communication skills, including the ability to consult and liaise with colleagues and internal and external stakeholders at varying levels of authority.
* Demonstrated ability to establish priorities and manage moderately complex tasks with strong attention to detail and a high level of accuracy.
* Highly developed organisational skills and proven ability to work within strict deadlines in a busy and varied office environment.
* Demonstrated ability to contribute to initiate and establish new procedures, guidelines and processes both independently and as part of a team, escalating issues when necessary.
* Demonstrated experience supporting and contributing to projects and initiatives.
Benefits and Culture
* Flexible working options (work from home, flexible hours, etc.)
* Additional three days leave during December festive period
* Up to 50% discount on UNSW courses
* Flexible 17% superannuation contributions, additional leave-loading payments and salary sacrifice
* Free gym access
* UNSW‐wide strategy to focus on Healthy Body, Healthy Mind, Healthy Places and Healthy Culture.
Eligibility
The successful candidate will be required to undertake pre‐employment checks prior to commencement in this role. The checks that will be undertaken are listed in the Position Description. You will not be required to provide any further documentation or information regarding the checks until directly requested by UNSW.
Visa sponsorship is not available for this position. Candidates must hold full rights to work in Australia to be considered for this position.
The University reserves the right not to proceed with any appointment.
How to Apply
Make each day matter with a meaningful career at UNSW. Submit your application online before Sunday 11 January 2026 at 11:30pm including your CV and a 12‐page cover letter addressing the required skills and experience outlined in the position description.
Get in Touch
For role‐related queries please contact:Jessica Campbell – School Manager
For recruitment process related queries please contact:Holly Whale – Talent Acquisition Consultant
Applications cannot be accepted if sent directly to the contacts listed.
Find out more about the lifestyle and benefits when working with UNSW
For further information about UNSW Canberra please visit UNSW Canberra
For further information on living in Canberra please visit Living in Canberra
UNSW is committed to equity, diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, people living with disabilities, members of the LGBTIQ community, and people of Aboriginal and Torres Strait Islander descent are encouraged. UNSW provides workplace adjustments for people with disability and access to flexible work options for eligible staff.
Key Skills
* Administrative Functions
* Office supplies
* Personnel Matters
* Records Management
* Office Procedures
* Space Management
* Daily Operations
* Administrative Policies
* Personnel Management
* Administrative Services
* Interpersonal skills
* Telephone Calls
* Travel Arrangements
* Administrative Procedures
* Word Processing
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