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Customer success manager

Accuris
Posted: 7 June
Offer description

The APAC Sales team is responsible for driving regional revenue growth across Accuris' engineering intelligence and workflow solutions portfolio. Working closely with Product, Marketing, Customer Success, and Global Sales, the team focuses on expanding our footprint within fast-growing engineering and industrial markets. We operate in a dynamic, collaborative environment that values innovation, customer‐centricity, and strategic market expansion.

The Impact

This role is critical to accelerating Accuris' commercial growth across APAC, with a primary focus on the Australian market. As the front‐line ambassador of our solutions, the Business Development Manager will identify new revenue opportunities, build strategic partnerships, and unlock value for customers across engineering, industrial, manufacturing, and technology sectors. The work directly contributes to expanding our regional presence, elevating customer success, and supporting Accuris' mission of powering innovation through essential engineering intelligence.

Responsibilities
* Develop and execute a business development strategy to expand Accuris' customer base across APAC, with a focus on new logo acquisition in Australia.
* Build and maintain a strong pipeline through proactive prospecting, networking, and engagement across target industries.
* Lead the full commercial cycle—qualification, discovery, solution positioning, proposal development, negotiation, and closure.
* Collaborate with internal teams to ensure accurate solution positioning, pricing alignment, and successful handover to post‐sales teams.
* Deliver compelling presentations and demonstrations to senior decision‐makers, articulating Accuris' value proposition and market differentiation.
* Provide market intelligence and customer insights to influence product direction, go‐to‐market strategy, and regional commercial planning.
What We're Looking For Key Qualifications
* Bachelor's degree or equivalent work experience in Business, Engineering, or a related field.
* Proven experience in business development, sales, or commercial roles, ideally within engineering, technical SaaS, industrial solutions, or data‐driven products.
* Strong understanding of solution selling, value propositions, and APAC market dynamics—especially Australia.
* Excellent communication and presentation skills with the ability to engage senior stakeholders.
Soft Skills
* Highly self‐driven, entrepreneurial mindset with the ability to operate independently in a fast‐paced environment.
* Strong commercial acumen, negotiation skills, and strategic thinking.
* Relationship‐builder with cross‐functional collaboration strengths.
* Organized, proactive, and able to manage multiple priorities effectively.
The Location

Australia – Hybrid

About Us

Accuris, a company long known for accelerating innovation in engineering workflows and supporting the vibrancy of the engineering community, launched in May 2023 as a standalone company. Formerly S&P Global's Engineering Solutions division, Accuris is valued for its standards content and workflow solutions including Engineering Workbench, Goldfire, Haystack, and Parts Management Solutions.

With more than 60 years of industry impact as part of S&P Global, IHS, and IHS Markit, Accuris continues to be an integral partner to the global engineering ecosystem.

Our mission

Build an evolvable knowledge and data platform that enables STEM professionals to unlock and deliver innovation to the world's most complex problems.

Accuris provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. This policy applies to all terms and conditions of employment.

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