We are seeking a motivated and customer-focused Flooring Sales Consultant to join our dynamic team. This full-time role is ideal for someone who is energetic, takes initiative, and is eager to grow within a supportive and professional environment.
As a Flooring Sales Consultant, you will play a key role in helping customers find the perfect flooring solutions for their homes or businesses. You will also assist in managing warehouse operations, stock control, and coordination with contractors.
Key Responsibilities:
- Provide exceptional in-store and on-site customer service and support
- Travel to customers' homes to measure and quote flooring jobs
- Assist customers through the sales journey, understanding their needs and recommending suitable products
- Prepare and organise jobs for floor layers/contractors
- Manage stock levels and assist with warehouse duties including loading and unloading deliveries
- Operate a forklift (valid licence required)
- Liaise with builders and those customers associated with the builders
- Liaise with supplier representatives both in person and over the phone
- Maintain accurate sales and customer data using computer systems
- Ensure the store and warehouse are well presented, clean, and organised
Requirements:
- Valid Driver’s Licence
- Valid Forklift Licence
- Working With Children Check (WWCC)
- Current Police Check
- Physically fit – able to handle flooring stock and assist with deliveries
- Computer literate and comfortable with sales systems and quoting software
- Well-presented, punctual, and articulate with excellent communication skills
- Strong attention to detail and a willingness to take initiative
- Excellent interpersonal and problem-solving skills
- Passion for sales and delivering outstanding customer service
- Experience within the construction industry preferred but not essential
What We Offer:
- Wage review after 6 months
- Supportive and professional team environment
- Opportunities for growth opportunities and development
- A varied role that combines sales, logistics, and customer interaction
Hours of Work:
- 40 hours per week (Monday – Friday)
- X1 Saturday per month 9:00am – 12:00pm
If you’re looking for a hands-on, people-focused role where no two days are the same – and you're passionate about flooring and design – we’d love to hear from you!
📌 Flooring Sales Consultant
🏢 Hoare & Thomson
📍 Shepparton