Dispute Resolution Specialist — Flexible, Hybrid Work • Melbourne, Australia
A leading insurance provider is looking for a Dispute Resolution Specialist to manage customer complaints through IDR and EDR processes.
Responsibilities
* Engage with stakeholders
* Make reasoned decisions
* Ensure resolutions are fair
Qualifications
* Over 3 years of experience in dispute resolution
* Strong communication skills
* Problem‐solving skills
This position offers either a permanent or a 12‐month contract with flexible working arrangements, comprehensive training, and a supportive work environment.
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