Robinvale District Health Services (RDHS) is seeking a motivated and customer-focused Administration Clerk to join our Administration team. This is an excellent opportunity to work in a diverse rural health service and play a vital role in supporting patients, clinicians and the broader community.
About the Role
The Administration Clerk provides high-quality reception, clerical and administrative support across multiple service areas including reception, ward clerk services and health and wellbeing. This role is essential in ensuring efficient day-to-day administrative operations and delivering a positive experience for patients, visitors and staff.
Key Responsibilities
* Providing professional front-line reception and customer service
* Answering and directing phone calls and enquiries
* Producing correspondence, reports and data entry accurately and promptly
* Managing patient admissions, discharges, registrations and medical records
* Supporting clinical staff with clerical and administrative tasks
* Maintaining databases, appointments, referrals and reporting requirements
* Ensuring confidentiality, privacy and compliance with health service policies
About You
You will be a reliable and organised individual with strong attention to detail and a commitment to high-quality service. You will thrive in a busy healthcare environment and enjoy working as part of a multidisciplinary team.
* Minimum 3 years' administrative experience
* Strong computer skills, including Microsoft Word, Excel and Outlook
* Excellent communication and interpersonal skills
* High level of accuracy, organisation and time management
* Commitment confidentiality, privacy and professional integrity
* Ability to work independently and collaboratively
* Current National Police Check and immunisation compliance
What We Offer
* A supportive and inclusive workplace
* A workplace committed to safety, quality improvement, diversity and inclusion
* Commitment to professional development and training
* Competitive salary and benefits package
* Access to employee assistance program and wellness initiatives
Application Questions
Your application will include the following questions:
* How many years' experience do you have as an Administration Clerk?
* Which of the following statements best describes your right to work in Australia?
* Which of the following Microsoft Office products are you experienced with?
* Do you have experience in administration?
* Do you have a current Australian driver's licence?
* Do you have customer service experience?
* Do you have a current Police Check (National Police Certificate) for employment?
* Which of the following statements best describes your Covid-19 vaccination status?
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