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Retail experience manager

Castlehillmitsubishi
Posted: 12 March
Offer description

Full Time, Sales

High earning potential with performance-based incentives. Drive sales performance across two leading brands. Join the growing team at Heartland Motors.

Ready to step up from retail management into something bigger?

Heartland Motors is launching a modern automotive retail experience store inside a major North‐West shopping centre – representing at least two leading vehicle brands.

This is not a traditional dealership role. This is retail meets automotive, focused on delivering quality customer experience.

If you're currently a Store Manager, Assistant Manager or senior sales leader in high‐performance retail (technology, telco, electronics, lifestyle) and you know how to drive KPIs, coach teams and deliver premium customer experiences – we want to talk to you.

About the Role

As Retail Experience Manager, you will:

* Lead a retail automotive store, delivering excellent customer experience
* Drive sales performance across two leading brands
* Coach and develop a small team of Retail Consultants
* Own the customer journey from first interaction to delivery, nurturing customers
* Manage pipeline, follow‐up and conversion performance
* Work closely with our dealership operations to close sales

This is a hands‐on leadership role. You will lead from the front – engaging customers, nurturing leads and winning opportunities.

What Makes This Different?
* No traditional "car yard" environment
* Warm walk‐in traffic from shopping centre customers (high traffic area)
* Modern consultative selling – not hard selling
* Strong brand backing from national Top 10 automotive manufacturers
* High earning potential with performance‐based incentives
* Brand new store fit‐out
Who We're Looking For

You might currently be:

* Store Manager at a retailer
* Assistant Store Manager in retail
* Senior Sales Leader ready to step up
* Automotive Sales Consultant ready for management
* Automotive Sales Manager looking for an exciting opportunity

You are:

* KPI driven and commercially minded
* Exceptional at coaching performance
* Strong at lead follow‐up and conversion
* Highly organised and process disciplined
* Passionate about delivering outstanding customer experiences
What's In It For You?
* Attractive earning potential
* Uncapped commission structure
* Clear career progression into senior leadership
* Support from one of NSW's leading automotive groups
* A fresh retail concept with serious growth opportunity

If you know how to drive performance in retail and want to move into an exciting, higher‐earning industry – this is your opportunity.

Apply Now!

APPLY NOW through our online application form. Please quote Reference Number 15697.

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