Customer Services Officer
We are seeking a motivated Customer Services Officer to join our team. This exciting opportunity allows you to make a real difference in our community, while developing your skills and career in a supportive and inclusive work environment.
About the Role
This role involves providing exceptional customer service, responding to enquiries and resolving issues in a timely and professional manner. You will be responsible for managing records, including incoming correspondence, both paper and digital, and ensuring compliance with legislative obligations.
* Key Responsibilities:
o Provide exceptional customer service, responding to enquiries and resolving issues in a timely and professional manner
o Manage records, including incoming correspondence, both paper and digital, and ensure compliance with legislative obligations
o Assist with the provision of quality research and information retrieval services
Requirements
To be successful in this role, you will need:
* Certificate IV in Business Administration or equivalent experience
* A current unrestricted WA C Class Driver's Licence
What We Offer
We offer a range of benefits, including:
* Competitive salary between $88,000 to$100,000 per annum, plus allowances and superannuation
* Flexible working arrangements
* Shire provided corporate uniforms
* Opportunities for professional development
* A range of health and wellbeing programs