6 month fixed term contract - could extend longer term
- Collaborative team to work with & learn from
- Join a large organisation that is focused on training & development of staff
**Serco is a place where you can grow**
Join a team of 12,000+ professionals across Asia Pacific (APAC) and experience a place of challenge, opportunity, and reward.
We offer lots of headroom for you to grow and flexible benefits to suit you in every stage of your life and career, including:
- Hybrid work arrangements for better work-life balance
- Access to training and development programs to support your career growth
- Employee benefits and discounts on travel, health, and lifestyle services
- A diverse and inclusive workplace where your contributions are valued
- A supportive leadership team that fosters professional development
- A company backed by long-term government contracts for job security
**Make an impact at Serco**
As a **Travel Administrator** in the **Procurement - Travel & Events** team, you'll play a vital role in ensuring seamless corporate travel operations. Your work will be key in handling travel requests, policy compliance, expense reconciliation, and financial reporting.
As a **Travel Administrator**, you'll make a positive impact by:
- Managing end-to-end reconciliation for hotel and car hire charges
- Processing travel bookings, including air, hotel, car hire, and rail requests
- Ensuring compliance with the Travel Policy for all offline reservations
- Generating accurate recharge reports and reconciling with credit card statements
- Assisting in training users on the self-booking tool and providing support
- Handling travel-related invoice processing and financial documentation
**Serco is a place for you**
Your ideal skills & experience:
- Experience with **SABRE GDS (Essential)** and familiarity with **Conferma** (Desirable - training available)
- Working knowledge of **Billing and Settlement Plan (BSP)** and travel booking systems
- Fares and Ticketing Level 1 & 2 qualifications or equivalent
- Strong understanding of domestic and international fare structures and airline ticketing
- High attention to detail, especially in financial reconciliation and reporting
- Excellent customer service skills with strong written and verbal communication
- Ability to work methodically, manage multiple tasks, and meet tight deadlines
As a fast-growing and successful global company, Serco's services span across Justice, Defence, Space, Customer Services, Health, and Urban Mobility. In joining us, you'll be part of a highly supportive culture with trusted leaders that will help you achieve your goals. Here, you will appreciate a flexible approach to work-life that comes with working at a company with long-term government-backed contracts.
**Are you ready to do important work that really matters?**
At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world's most urgent and complex challenges.
We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia, New Zealand, and Hong Kong, and offers unique opportunities to leverage your skills across our core capabilities in Health, Defence, Maritime, Justice, Immigration, and Community Services.
By joining Serco, you'll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion, and belonging.
**Impact a better future at Serco**
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