Service Delivery Lead Role
We are seeking experienced IT professionals to lead our service delivery teams. The ideal candidate will have strong communication and project management skills, as well as experience with EUC services and third-party providers.
* Key Responsibilities:
* Ensure effective service delivery within defined boundaries.
* Collaborate with internal teams and branches to meet service expectations.
* Manage critical incidents and communicate with stakeholders.
* Provide performance reports to management.
About You:
* 5+ years of experience in managing EUC services.
* Strong communication, project, and customer service skills.
* Experience managing third-party service providers and SLAs.
* Team leadership and problem-solving skills.
About Us:
* We are a trusted Australian agribusiness with a network across the country.
* We offer links to markets, tailored advice, and specialist knowledge in various products and services.