Overview
Join the Service Tasmania Fixed-Term & Casual Employment Register
Customer Service Consultant Opportunities - Launceston
November 2025 Intake - Apply Now (all previous applicants need not re-apply)
We're proud to be partnering with Service Tasmania to manage their Fixed-Term and Casual Employment Register, supporting recruitment for Customer Service Consultant roles across the state.
About the Role
As a Customer Service Consultant, you'll be the first point of contact for Tasmanians accessing a wide range of government services.
Working from a Service Centre or the Contact Centre, you'll assist customers in person or over the phone with a variety of transactions and enquiries.
This is a fantastic opportunity to gain meaningful experience in a government environment, whether you're early in your career, returning to the workforce, or seeking versatile employment.
Locations
We are currently seeking expressions of interest across:
- Launceston - Part Time - 2-3 days rotating days
What You'll Be Doing
- Delivering accurate, friendly and efficient customer service
- Processing transactions and handling customer enquiries
- Managing confidential information with care and professionalism
- Using a range of systems and tools to support customer interactions
- Working collaboratively in a supportive team environment
To be considered, you'll need to:
- Complete a brief screening chat after applying
- Provide two professional referees
- Participate in a competency-based interview and role play
- Undertake skills testing
- Be willing to undergo a National Police Check prior to commencement
Desirable
- Previous experience in customer service, retail, or contact centres
- A current driver licence (for mobility between service sites if needed)
What's in it for you?
- A chance to join a respected, customer-focused government service
- Ongoing support and training provided
- Flexible, fixed-term casual opportunities with variety
- Make a real difference in your community
Salary Range: $74,783 - 80,835 pro rata, Tasmanian State Service Award, General Stream Band 3.
Interested?
Apply now and complete the screening chat to join the register.
We're reviewing applications in the lead-up to our November 2025 intake.
Have questions?
Reach out to Emma Levett via email or phone.
Searson Buck is proud to be partnering with Service Tasmania to manage their Fixed-Term and Casual Employment Register.
Required Skill Profession
Call Centre / Customerservice
📌 Customer Service Consultant LAUNCESTON 0.5
🏢 Searson Buck
📍 Launceston