Job Overview
We are seeking a highly experienced Retail Operations Manager to lead our team in Bairnsdale, Victoria. As a key member of our leadership team, you will oversee daily store operations, support and develop your team, and ensure outstanding customer service.
About the Role
* Work closely with the Store Manager to lead the team and manage store operations effectively
* Coach and develop team members to achieve success through performance-driven strategies
* Promote a culture of exceptional customer service, creating memorable experiences for customers
* Maintain a safe work environment by implementing and enforcing safety protocols
* Set a positive example and take ownership of opening and closing store responsibilities
About You
* Demonstrate previous supervisory experience or be ready for the next step in your career
* Showcase previous retail or trade experience, including sales, wholesale, and/or workshop operations experience
* Ideal: possess mechanical/automotive parts knowledge
* Be available to work flexible hours and hold a valid driver's licence
* Meet physical demands of the role, including handling heavy products
* Prioritise safety above all else